Bethany Medical Centre NHS GP Surgery in St Helens

Online Consultation

In order to comply with the required GP contract changes on 01.10.25, the online consultation platform Patchs will be open to our patients during the practices core working hours of 08.00 – 18.30. As a measure of patient safety, please do not complete a Patchs if you consider your problem or symptoms to be urgent in order to avoid any unnecessary delays in your treatment. Please contact the practice directly in these circumstances to obtain the appropriate advice.

Policies

Accessible information standard
Chaperones
Confidentiality
COVID-19 patient privacy notice (PDF)
Feedback and complaints
Freedom of information
GP earnings
Information sharing
IT and your medical information
Named GP
National data opt-outs
Privacy policy – GDPR
Summary Care Record
Your rights and responsibilities
Zero tolerance

Page published: 5 May 2023
Last updated: 31 March 2025

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Policies