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Information:

Online Consultation

In order to comply with the required GP contract changes on 01.10.25, the online consultation platform Patchs will be open to our patients during the practices core working hours of 08.00 – 18.30.  As a measure of patient safety, please do not complete a Patchs if you consider your problem or symptoms to be urgent in order to avoid any unnecessary delays in your treatment.  Please contact the practice directly in these circumstances to obtain the appropriate advice.

New call-back service

This practice now offers a ‘call-back’ service following an upgrade to our telephone systems. From 23rd January 2024 you will hear a message which will tell you how to request a call back.

However, you will still have the option to remain on the line if you need an urgent appointment. Please note however, that if you ask for a call back, you will need to be available to answer your telephone as we are unable to make multiple calls. If you miss the call, you will need to call the surgery back.