We respect your right to privacy and to keep all your health information confidential and secure.

We respect your right to be treated with dignity and respect.

We expect our patients to treat our staff in a respectful way. The practice has a policy of zero tolerance from violent or abusive patients.

It is your responsibility to order prescriptions in a timely manner and to attend for review when requested. It is not safe to continue prescribing your medication indefinitely without us having the opportunity to check it is working effectively for you.

If you no longer require or cannot attend a booked appointment, we would expect you to contact the surgery to cancel it. The practice monitors the amount of time wasted with missed appointments and will contact persistent offenders.